Privacy Policy

Effective July 15, 2026  ·  Last updated July 15, 2026

1. Introduction

Julia Ruth House Inc. LLC ("Julia Ruth House," "we," "us," or "our") operates the website thejuliaruthhouse.com and provides adult day social center services in Westwood, Massachusetts. We understand that families come to us during a sensitive time in their lives, and we treat the information you give us with the same care we bring to everything else we do.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or providing your information to us, you agree to the practices described here.

2. Information We Collect

Information you give us directly. When you submit an inquiry form, request a visit, call us, send us an email, or communicate with us by text message, we may collect:

  • Your name
  • Your phone number (including your mobile number)
  • Your email address
  • Your mailing address
  • Your relationship to the prospective guest
  • Any details you choose to include in your message

Information collected automatically. When you visit our website, we may automatically collect standard technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This is collected through cookies and similar technologies to help our website function properly and to understand how visitors use it.

What we do not collect through this website. We do not request or collect medical records, diagnoses, treatment histories, or other detailed health information through our website forms or text messaging program. Julia Ruth House is a social day program, not a medical provider. If detailed care information is needed, we gather it directly through our in-person enrollment process.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and answer your questions
  • Schedule and confirm visits and tours of our center
  • Send appointment and visit reminders
  • Provide information about our programs, activities, events, and seasonal happenings
  • Request feedback about your experience with us
  • Improve our website and our services
  • Comply with applicable laws and regulations

4. Text Messaging and Your Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number and consent to receive text messages from Julia Ruth House, we use that number only to send you the categories of messages you agreed to receive. Your consent is specific to Julia Ruth House and is never transferable or assignable to any other party.

You may opt out of text messages at any time by replying STOP. For details on our text messaging program, please see our SMS Terms & Conditions.

5. How We Handle Your Information

We do not sell your personal information. We do not rent, trade, or otherwise disclose your personal information to outside organizations for their own marketing or promotional purposes.

We use a small number of trusted service providers who work on our behalf and under our direction to operate our business — for example, our website host, our email and text messaging platform, and our scheduling tools. These providers may process your information only to perform services for us, and they are not permitted to use your information for their own purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may disclose information where required by law, in response to valid legal process, or where necessary to protect the safety of a guest, a staff member, or the public.

6. Your Choices

  • Text messages: Reply STOP to any message to stop receiving texts. Reply HELP for assistance.
  • Email: Use the unsubscribe link in any promotional email, or contact us directly.
  • Phone calls: Let us know at any time that you would prefer not to be contacted.
  • Access and correction: Contact us at (781) 251-3393 or juliaruthhouse@gmail.com to request access to, correction of, or deletion of the information we hold about you.

Opting out of marketing messages does not stop transactional communications related to a scheduled visit or an active inquiry you initiated.

7. Cookies

Our website uses cookies to function properly and to help us understand how the site is used. Most browsers let you refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of our website work.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information you provide against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as needed to serve you and to meet our legal and recordkeeping obligations.

9. Children's Privacy

Our website and services are directed to adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, please contact us and we will delete it.

10. Massachusetts Residents

We comply with applicable Massachusetts law regarding the protection of personal information, including 201 CMR 17.00.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be posted on this page.

12. Contact Us

Julia Ruth House Inc. LLC